Terms & Conditions

Terms and Conditions

One on one sessions

That each dog is insured and covered by their owner
That each dog is micrco-chipped and wearing a collar with a tag on
That owners will take responsibility for picking up after their dog
The behaviour and conduct of the dog is the owner’s responsibility
Children are of course welcome to attend but must be accompanied by an adult
No aversive training techniques are allowed
Parking will need to be paid for by the client or a parking permit supplied
If entering the C zone, this will be added onto the final fee
Please supply details of where to park when confirming your appt. Any time that is spent finding parking will be deducted from the actual session.
Refunds cannot be offered
Payment is expected on the day and can be paid by cash or via details on the invoice

Classes and Workshops

That each dog is insured by their owner
That each dog is micro-chipped and wearing a collar with a tag on
That owners will take responsibility for picking up after their dog
The behaviour and conduct of the dog is the owner’s responsibility
Children are of course welcome to attend but must be accompanied by an adult
No aversive training techniques are allowed
Refunds can only be requested 48hrs before the start of a class
Classes cannot be made up or transferred over. If a class has to be cancelled, another date to replace it will be offered up.

Consultancy

Consultation can only take place at the agreed time
Extra phone calls, emails or questions will be charged accordingly
All advice is given to the best of Louise’s knowledge and is based on her opinion
All decisions are the owners and their responsibility